Freedom K9 – Privacy Policy
Effective Date: February 14, 2026
At Freedom K9, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information, including information provided through SMS/text messaging and email communications.
Information We Collect:
We may collect the following information when you interact with us:
– Name
– Phone number
– Email address
– Pet-related information
– Appointment and service details
– Communication preferences
This information is collected when you:
– Book services
– Submit forms on our website
– Contact us by phone, email, or text message
– Opt in to receive SMS or email communications
How We Use Your Information
We use your information to:
– Provide and manage services
– Schedule and confirm appointments and training bookings
– Send appointment reminders and service updates by text or email
– Respond to inquiries
– Send important business communications
– Send marketing and promotional communications (only if you opt in)
– Improve our services
We do not sell, rent, or trade your personal information.
SMS and Email Communications Policy
By providing your phone number and/or email address and opting in, you consent to receive communications from Freedom K9, which may include:
– Appointment confirmations and reminders
– Training booking notifications
– Service updates
– Business notifications
– Marketing and promotional messages (if you opt in)
Message frequency may vary.
Message and data rates may apply for SMS messages.
You may opt out at any time:
– For SMS: Reply STOP to any text message
– For email: Use the unsubscribe link in any email or contact us directly
For help, reply HELP to any text message or contact us directly.
Your mobile and email information will not be shared with third parties for marketing purposes.
Information Sharing
We may share your information only with trusted service providers who assist us in operating our business, such as appointment scheduling and communication platforms. These providers are required to keep your information confidential.
We may also disclose information if required by law.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
Cookies and Website Data
Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You may disable cookies through your browser settings if desired.
Your Rights:
You have the right to:
Request access to your personal information
Request corrections to your information
Request deletion of your information (subject to legal or business requirements)
Opt out of communications at any time
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
Contact Us
Freedom K9
Phone: (530) 643-0794
Email: freedomk9mtshasta@gmail.com